Hootsy Privacy Statement

We at Hootsy know you care about how your personal information is used and shared, and we are privacy advocates ourselves - your data should be in your control. Please read the following to learn more about our Privacy Policy. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we collect and share your information in the following ways.

Remember that your use of Hootsy’s Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

What information do we collect?

Registration Information

When registering on our site, you are asked to enter your name and e-mail address. You may, however, visit our site anonymously.

Interaction Information

Hootsy uses third-party services to provide voice interaction. We make a best effort to select only the services that hold high standards for security and privacy. These third-party services are not directly affiliated with Hootsy. Information collected by these third-party services is subject to their own terms and policies, not this one. We recommend you review their policies.

For Speech-to-Text conversions, the selected service varies based on platform and other criteria. Hootsy does not send personally identifiable information along with this audio data to any third party service. We also discourage users from creating assistants that request sensitive information like passwords or financial data as stated in our Terms of Use.

For Natural Language Understanding or Conversation services, converted speech to text and other interactions like pressing a button associated with an assistant is sent to Hootsy servers and in many cases sent to the creator of that specific conversation service to facilitate appropriate responses. Hootsy stores this interaction data along with device information as detailed in the next section to improve user experience. Hootsy does not send personally identifiable information along with the interaction data to the creator of the conversation service. Refer to the Conversations API in our developer documentation for more specific details on what data Hootsy sends to the creator of the conversation service.

Device Information

We collect information about the device you use to personalize and improve your experience.

Information we obtain from these devices includes:

  • Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, and browser type.
  • Identifiers: unique identifiers, device IDs, and other identifiers.
  • Data from device settings: information you allow us to receive through device settings you turn on, such as access to your GPS location.
  • Network and connections: information such as the name of your mobile operator or ISP, language, time zone, IP address, connection speed.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience.
  • Your information helps us to better respond to your individual needs.
  • To improve our website.
  • We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service.
  • Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails.

The email address you provide for profile updates will be used to send you information and updates pertaining to your settings. To adjust your settings go to the profile edit page.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?

Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on December 1, 2018

Contacting Us

If there are any questions regarding this privacy policy you may contact us via email at info@hootsy.com